TeleHealth News

 
 

June 7, 2018

 
 

THE VOICE OF TELEHEALTH IN NM

 
 

Reza Ghadimi

Commencement

Last weekend celebrities of all kind were invited and gave commencement speeches at colleges and universities across the country. Some praiseworthy ones were quoted by the media and broadcasted to the world. In my humble opinion, no other profession deserves to praise its graduates more than those in healthcare. For, not only do we have some of the longest and most arduous curriculum, the end of our schooling is truly the beginning of our learning life.
We encounter thousands of people with countless problems, complaints, concerns, and questions. People reveal the most intimate and personal predicament to us - total strangers - and expect us to resolve them. Encounters and expectations are usually proper and within the realm of our training and experience. But they can also be unrealistic, comical, dim-witted, profane, and even devious. Yet we are asked to be impartial, professional, non-judgmental, unbiased, and helpful. A lot to ask from an individual, even with years of experience, never mind a novice or an inexpert. Still, there it is and we have to deal with it and not get burned in the process.
Along the way, the experience and knowledge we gain is priceless and thus behooves us to pass it on to others. Sharing this information enriches everyone, the student as well as the teacher. The more we share, the more we gain.
If there has been one thing that I have learned in all my years of working in healthcare, it’s the value of listening. Patients often tell us what is wrong with them, and in more times than not - even how to treat them. All we have to do then, is confirm their diagnosis, start or continue their treatment and charge them an office visit. Nothing will make a practitioner more likeable than good communication and in contrast bad communication will cost us. In the many years I served on the NM Medical Board, I noticed that the number one complaint against practitioners was lack of proper communication. Almost in every instance, the practitioner did everything correctly and the patient was treated properly. But the procedure was not communicated well and the patient left confused and dissatisfied. So I tell all my students; "Make your patients like you! People who like you won't sue you!"
The good Lord has given us one mouth, but two ears. If we listen twice as much as we talk to our patients, we will be great practitioners with fewer problems. Telehealth, Telemedicine, and Tele-education makes listening easier and good communication possible, even for lousy communicators.

 
 

In the News:

How Some Towns are Luring Young, 
Educated Workers Back Home
.  
CBS News
             
    Texas Governor Lobbies for Statewide
School Telehealth Program
 
mhealthintelligence
   
In Louisiana jail, inmate deaths mount as 
mental health pleas unheeded  
Reuters
   
The Adverse Impact of the Physician-Hero
 
NEJM
   
Climate Change Made Zombie Ants
Even More Cunning 
 
WIRED
   
The Healthiest Shoes To Wear
TIME
   
   
For more information checkout our website.
        

 
 

 Of Interest:     


"Patients do not put their trust in machines or devices. They put their trust in you. You have already spent years studying, training, doing research and seeing patients. And you likely have many more years of education before you.
But please remember that the more skilled you become, the more specialized you become, and the more dependent on technology you become — the easier it becomes to lose your humanity, forget your compassion, and ignore your instincts.
I have one last piece of advice: Never, ever lose your moral compass.
"

Margaret Hamburg, MD,
commissioner of the Food and Drug
Administration, at Stanford School
of Medicine's 2012 graduation ceremony.


 
 

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Consider expanding your practice
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 Useful links:

American Telemedicine Association
Assoc. of Clinicians for the Underserved
Burrell College of Osteopathic Medicine
Con Alma Health Foundation
Directory of State Medical Boards
Federation of State Medical Boards
Interstate Medical Licensure Compact
NIH
National Rural Health Association
New Mexico Broadband Program
New Mexico Department of Health
New Mexico First
NM Health Information Exchange
NM Health Resources
NM legislature
NM Medical Board
NM Rural Hospital Network
UNM Center for Telehealth
UNM HSC
UNM Project ECHO
World Health Organization (WHO)
  

 
 

The New Mexico TeleHealth Alliance is a 501(c)3 non profit organization.  
The Alliance meets on the second Thursday of every month.  
NOTICE - NM TeleHealth Alliance Website is being redesigned and improved. 
New Mexico TeleHealth Alliance is a member of American Telemedicine Association (ATA)
This email was sent to you because of your involvement in healthcare in New Mexico.
For information regarding this newsletter contact Reza Ghadimi at ghadiminm@gmail.com 
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